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Terms & Conditions

This website is operated by Beatrice London, a trading name of HustleEcom LLC (Company No. 2026-002071730), registered at 30 N Gould St, Sheridan, WY 82801, United States.

Throughout the site, the terms "we", "us" and "our" refer to Beatrice London. Beatrice London provides this website, including all information, tools, products, and services available through the site, subject to your acceptance of these Terms & Conditions and the policies referenced herein.

By accessing our website and/or purchasing from us, you agree to be bound by these Terms & Conditions and any additional policies referenced on this website.

Please read these Terms & Conditions carefully before using our website or placing an order. If you do not agree with these terms, please do not use our website or services.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country of residence or that you have the permission of a parent or legal guardian where applicable.

You may not use our products or website for any unlawful or unauthorised purpose or in violation of any applicable laws or regulations.

You must not use the website to transmit viruses, malware, harmful code, or any other material intended to interfere with or damage the website or its users.

We reserve the right to restrict or terminate access to our services where a user breaches these Terms & Conditions or applicable law.

2. General Conditions

We reserve the right to refuse service, cancel an order, or restrict access to our services where reasonably necessary, including in cases of suspected fraud, unlawful activity, misuse of the website, or violation of these Terms & Conditions.

Information submitted through the website may be transmitted through third-party networks and service providers as necessary to operate our services. Payment information is processed using secure payment systems and appropriate security measures.

You agree not to reproduce, copy, sell, resell, exploit, or commercially use any part of the website or our services without our prior written permission.

3. Accuracy, Completeness and Timeliness of Information

We make reasonable efforts to ensure that the information presented on our website is accurate and up to date. However, we do not guarantee that all information will always be complete, accurate, or current.

Product descriptions, images, availability, prices, delivery information, and other website content may occasionally contain errors or omissions.

We reserve the right to correct errors, update information, or make changes to the website at any time.

4. Prices and Modifications to the Service

Product prices displayed on our website are subject to change without prior notice.

We reserve the right to modify, suspend, or discontinue any part of the website or our services at any time.

Any changes to prices or services will not affect orders that have already been accepted, except where a correction is required due to an obvious pricing or information error.

5. Products and Product Information

We make reasonable efforts to display our products, colours, images, sizes, and descriptions as accurately as possible.

However, the appearance of colours may vary depending on your device, screen settings, or display configuration.

Certain products may be available exclusively online and may be available in limited quantities.

All products are subject to availability. We reserve the right to limit quantities or discontinue products where reasonably necessary.

Our products may be fulfilled and dispatched through international fulfilment and supplier partners. Further information about delivery times and fulfilment arrangements is available in our Shipping Policy.

6. Orders and Acceptance

When you place an order through our website, you are submitting a request to purchase the selected products.

After placing an order, you will normally receive an order confirmation email acknowledging that we have received your order.

An order may be cancelled or declined where, for example:

  • The product is unavailable
  • There is an obvious pricing or product information error
  • We suspect fraudulent or unauthorised activity
  • The order cannot be fulfilled for operational or logistical reasons
  • The order does not comply with these Terms & Conditions

If we cancel an order after payment has been taken, the applicable amount will be refunded to the original payment method.

7. Billing and Account Information

You agree to provide current, complete, and accurate information when placing an order or creating an account.

This may include your name, billing address, delivery address, email address, telephone number, and payment information.

You are responsible for ensuring that the information provided is accurate and up to date.

We reserve the right to refuse or cancel an order where information provided is inaccurate, incomplete, or appears to be associated with fraudulent activity.

8. Payment

Payment must be successfully authorised before an order can be processed.

We may offer payment methods including credit or debit cards and selected digital payment methods. Available payment options may vary depending on your location, device, and checkout conditions.

Payments are processed through third-party payment providers using appropriate security measures.

We do not have access to your complete payment card details where payment is processed directly by a third-party payment provider.

9. Shipping and Delivery

Delivery information, estimated processing times, shipping times, tracking information, and other delivery conditions are described in our Shipping Policy.

Our current estimated processing time is 1 to 2 business days, followed by an estimated shipping period of 7 to 12 business days.

Orders may be dispatched from international fulfilment locations through our fulfilment and supplier partners.

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, including carrier delays, customs processing, public holidays, weather conditions, or unusually high demand.

10. Returns and Refunds

Our return and refund procedures are described in our Returns & Refunds Policy.

Our commercial return policy provides a 30-day return period subject to the conditions set out in that policy.

Nothing in these Terms & Conditions or our Returns & Refunds Policy is intended to limit or exclude any statutory consumer rights that cannot legally be limited or excluded.

11. Consumer Rights

Nothing in these Terms & Conditions affects your statutory rights as a consumer.

Where applicable, consumers in the United Kingdom may have rights under UK consumer protection legislation, including rights relating to the quality, conformity, description, and satisfactory condition of goods, as well as statutory cancellation rights for qualifying online purchases.

Where a provision of these Terms conflicts with a mandatory consumer right, the applicable consumer right will prevail to the extent required by law.

12. Optional Third-Party Tools

We may provide access to third-party tools, applications, or services that we do not control or operate.

Such tools may be provided on an "as available" basis and may be subject to the terms and conditions of the relevant third-party provider.

Your use of third-party tools is subject to the terms and policies of the relevant provider.

13. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by Beatrice London.

We are not responsible for the content, availability, security, privacy practices, or accuracy of third-party websites.

If you choose to access a third-party website, you do so at your own risk and should review the relevant website's terms and privacy policies.

14. User Comments and Submissions

If you submit comments, reviews, feedback, suggestions, ideas, photographs, or other content to us, you are responsible for ensuring that the content is lawful and does not infringe the rights of others.

By submitting content to us, you grant us permission to use, reproduce, and display that content for purposes related to operating, promoting, or improving our business, subject to applicable law.

We reserve the right to remove content that we reasonably believe is unlawful, offensive, misleading, defamatory, or otherwise inappropriate.

15. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, store, and protect personal information.

16. Errors, Inaccuracies and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping information, or other website content.

We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time where reasonably necessary.

If an obvious error materially affects an order, we may contact you to provide the correct information and, where appropriate, offer the option to cancel the order.

17. Prohibited Uses

You must not use our website or its content:

  • For any unlawful or fraudulent purpose
  • To violate any applicable laws or regulations
  • To infringe intellectual property or other rights
  • To harass, abuse, threaten, or discriminate against others
  • To submit false, misleading, or fraudulent information
  • To upload or transmit viruses, malware, or harmful code
  • To collect or misuse personal information belonging to others
  • To engage in spam, phishing, or other deceptive activity
  • To interfere with the security or operation of the website
  • To attempt to gain unauthorised access to our systems or those of our service providers

18. Disclaimer of Warranties

We make reasonable efforts to maintain the website and provide accurate information. However, we do not guarantee that the website will always be available, uninterrupted, secure, or completely free from errors.

To the extent permitted by applicable law, the website and its content are provided on an "as available" basis.

Nothing in these Terms excludes or limits any warranty, guarantee, or consumer right that cannot legally be excluded or limited.

19. Limitation of Liability

To the extent permitted by applicable law, Beatrice London and HustleEcom LLC will not be liable for losses arising solely from circumstances outside our reasonable control or from your misuse of the website.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation would be unlawful, including liability that cannot legally be excluded or limited under applicable consumer protection law.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless HustleEcom LLC, Beatrice London, and their respective service providers and affiliates from claims, losses, or expenses arising directly from your unlawful use of the website or material breach of these Terms & Conditions.

21. Severability

If any provision of these Terms & Conditions is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will continue in full force and effect.

22. Termination

These Terms & Conditions remain effective unless terminated by you or by us.

We may restrict or terminate access to our website or services where reasonably necessary, including where you breach these Terms & Conditions or applicable law.

Any provisions which by their nature should continue after termination will remain in effect.

23. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Returns & Refunds Policy, Shipping Policy, and any other policies expressly referenced on this website, constitute the terms governing your use of our website and services.

24. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales, subject to any mandatory consumer protection rights that apply to you under applicable law.

Nothing in these Terms prevents a consumer from relying on mandatory rights or protections available in their country of residence where those rights cannot legally be excluded.

25. Changes to These Terms

We may update or modify these Terms & Conditions from time to time.

The most current version will always be available on this page. Any material changes will be reflected by updating this page.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

26. Contact Information

If you have any questions about these Terms & Conditions, please contact us.

Store Name: Beatrice London

Legal Company: HustleEcom LLC

Company Registration Number: 2026-002071730

Registered Address:
30 N Gould St
Sheridan, WY 82801
United States

Email: info@beatrice-london.com

Website: www.beatrice-london.com

Customer Service Hours:
Monday – Friday: 09:00 – 18:00
Saturday – Sunday: 10:00 – 14:00